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Clever Cloud Status

Incident History

Full history of incidents.

Newest first

June 2017

Fixed · Global

A core component of the deployment infrastructure will be upgraded to improve stability and performance. As a result, deployments will be stopped for up to 60 minutes (hopefully less)

EDIT 11:05 UTC: Maintenance is fully over now, deployments have been available since 10:50 UTC.

Deployment delays
Fixed · Deployments · Global

Deployments take more time to start due to higher than usual activity. We are working on fixing the problem.

EDIT 16:00 UTC: The deployment starting time is back to normal

May 2017

Deployment delays
Fixed · Deployments · Global

Deployments take more time to start due to higher than usual activity. We are working on fixing the problem.

Fixed · Deployments · Global

Deployments are disabled following an incident on a component of our deployment system. We are working on bringing it back up.

ETA is about an hour.

Fixed · Deployments · Global

Our monitoring system had a small network split making it think applications were unreachable. This triggered a lot of redeployments. This does not make applications unreachable. You might receive some emails with a "Monitoring/Unreachable" deployment reason.

Also, deployments are delayed until we clean the non-important redeployments

UPDATE 5:07PM UTC: Incident has been resolved, sorry for those redeployments

April 2017

Fixed · Infrastructure · Global

We are investigating the problem.

UPDATE 12:43PM UTC: The problem has been resolved, we will investigate about why it happened and how to prevent this from happening again.

Fixed · Infrastructure · Global

We are investigating a network issue affecting a reverse proxy for the addons.

EDIT: The issue is gone. It looks like it was a temporary network issue of our provider.

March 2017

Fixed · Infrastructure · Global

Impacted applications are redeploying. Edit: resolved at 14:10 UTC

Fixed · Infrastructure · Global

We are restarting it

Update 5:43 UTC: the redis machines are now available, impacted applications are restarting

Fixed · Infrastructure · Global

One server experiences connection troubles, some add-ons are therefore unavailable. We are looking into it

Update: The problem has been fixed at 16:20 UTC

Logs unavailable
Fixed · API · Global

Logs are currently unavailable, we are working on it.

Update at 15:07 UTC: Problem fixed

Fixed · Infrastructure · Global

A small internal network outage happened a few minutes ago. Deployments may be impacted.

Fixed · Infrastructure · Global

One of our servers is having unexpected I/O. The server is being removed from the pool and applications are being redeployed. Addons on it might be slower than usual.

Fixed · Global

One of our hypervisors just went down. Some addons are therefore unreachable. We are still waiting for an update of our provider and still no ETA.