Operational
Active Incidents
We experienced a minor outage of an underlying system of our deployment stack. Some deployments may have failed between 2026-04-15 20:00:00 UTC and 2026-04-16 06:30:00 UTC, especially if you started many of them at the same time
One of our network service providers is currently experiencing an outage, which may result in intermittent interruptions and performance degradation.
We are progressively deploying a mature branch of Sōzu with HTTP/2 (h2) backend support on cleverapps.io load balancers for battle-testing purposes. This rollout is based on the work tracked in sozu-proxy/sozu#1209. What this means for you: Your applications served through cleverapps.io load balancers may now negotiate HTTP/2 with backends. This should be transparent, but as with any infrastructure change at this stage, edge cases may arise. If you encounter any issues, please contact our support team and include:
Relevant error logs from your application A curl command that reproduces the problem (e.g. curl -vso /dev/null https://your-app.cleverapps.io/path)
This helps us diagnose and fix issues quickly. Thank you for helping us battle-test this feature!
The region is unreachable.
We are looking for the cause.
Components
Infrastructure
Status of production infrastructure, including network and hardware issues.
API
Health report of api.clever-cloud.com
Git repositories
CleverCloud hosted git repositories
Deployments
Health of deployments-related applications
Reverse Proxies
CleverCloud public reverse proxies
Drains
Logs drains is exporting logs from your services to your defined sink.
Services Logs
Logs system collecting logs from your services
Access Logs
Access logs from our reverse proxies
Jenkins
Materia
Serverless product containing MateriaKV, Materia-ETCD and MateriaTS.
Cellar
SSH Gateway
The SSH Gateway allows you to SSH to instances
MySQL shared cluster
VPN
Our VPN service that allows all your application's traffic to go through the same tunnel. Dedicated IPs for outgoing network traffic are using our VPN service.
Let's Encrypt certificate generation
MongoDB shared cluster
RabbitMQ shared cluster
RabbitMQ shared cluster
Unique IP for outgoing traffic
Unique IP service for applications that need to have a specific IP for outgoing traffic
Console
Status of console.clever-cloud.com
FS Buckets
PostgreSQL shared cluster
Cluster for free postresql databases.
Elasticsearch
Elasticsearch add-ons provided by Clever Cloud
Customer support
Customer support of Clever Cloud
Redis
Matomo add-on
Pulsar
This pulsar cluster operates various components : logs, access logs, drains (created via the v4 of the API) and the Pulsar product.
PostgreSQL
MySQL
Metrics
Clever Cloud Metrics system
Heptapod Cloud
Incidents related to our Heptapod Cloud product
cleverapps.io domains
Mails
Mails sent by the Clever Cloud platform for account signup, password forgotten, notifications, ...
Incident History
We detected and confirmed an incident that caused a temporary outage affecting websites hosted on our infrastructure. Observed downtime ranged from a few seconds to approximately 3 minutes depending on the service. All sites are back online and operating normally.