Clever Cloud Status — All Events

Clever Cloud Status — All Eventshttps://clevercloudstatus-com-pprd.corp.clever.cloud2026-06-17T09:44:05+00:00Completed: [MEA] Maintenance on 2 hypervisors - security upgrade and reboothttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/935c5fba-3374-488c-be6f-f55d4805fb022026-05-08T20:35:00+00:00

Our infrastructure provider will perform a maintenance impacting 2 hypervisors on 8 May 2026 at 20:35 UTC (00:35 Dubai time on 9 May / 22:35 Paris time on 8 May) ### Context Our infrastructure provider notified us on short notice that they will upgrade and reboot 2 hypervisors on 8 May 2026. To avoid any disruption, clients are contacted to perform proactive measures and reduce potentiel impact. ### Expected Impact **Addons unavailibility**. Addons which are located on impacted hypervisors will be fully unavailable during the maintenance (expected to last 30 minutes). ### Mitigation Depending on the criticality of impacted services, there are three options: **Option 1** — Migrate proactively, ahead of time (recommended) Anytime before 8 May 2026, migrate your add-ons via the Migration tab in the Console, keeping the same region, plan, and version. They will automatically move to unaffected hypervisors. A few things to keep in mind: - Your add-ons will be in read-only mode during the migration. - The underlying host will change. If you currently connect to your add-on using DIRECT_HOST / DIRECT_PORT without linking it as an environment variable, your services may break. We recommend either: - Avoiding DIRECT_HOST / DIRECT_PORT entirely (preferred), or - Using them through linked applications, which will automatically restart at the end of the migration to pick up the new values. **Option 2** — Ask Clever Cloud support to migrate for you Reply to message received from Clever Cloud Support with your preferred date and time, and our team will handle the migration on your behalf. **Option 3** — Do nothing Your affected services will be unavailable for approximately 30 minutes starting 8 May 2026, 20:35 UTC.

Clever Cloud StatusCompleted: [Databases] MTL hypervisor in maintenancehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d25d8203-b4bd-4f29-b230-da4f57eaf7fe2026-05-07T19:00:00+00:00

On the MTL area an hypervisor will be set in maintenance Prior to this maintenance all databases located on this hypervisor will migrated [21:10 CEST, 19:10 UTC] Database migration is starting [21:25 CEST, 19:25 UTC] All databases have been migrated

Clever Cloud StatusCompleted: [MEA] Emergency maintenance - FS Buckethttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/fb5a2a30-42d1-45ca-9204-37de2c0e70432026-05-07T18:00:00+00:00

> EDIT 2026-05-06 6:30 PM UTC > The emergency maintenance on the FS Bucket service in the Middle East region, initially planned for 2026-05-06, has been postponed. > The operation is now scheduled for 2026-05-07 6:00 PM UTC. The scope and expected impact remain unchanged. --- We will be performing an emergency maintenance on FS Bucket service in the Middle East region. ### Context Our infrastructure provider notified us on short notice that they will reboot 2 hypervisors on 8 May 2026. To avoid any disruption during their intervention, we will proactively migrate the affected FS Bucket service and add-ons to unimpacted infrastructure beforehand. ### Expected Impact **Potential instability and PHP application reboot.** When the affected service will be migrated, connections might be unstable and will generate reboots of linked PHP applications. ### Mitigation You may deploy a PHP application without FS bucket by setting CC_PHP_DISABLE_APP_BUCKET=true. Consider using Redis to manage PHP sessions instead.

Clever Cloud StatusMonitoring: 🔄 HTTP/2 Backend Support — Rolling Out to cleverapps.io Load Balancershttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9988ef6a-70b0-4746-a335-49950a8094d3#update-2182026-05-04T19:17:16+00:00

We put in production and enable hsts feature on Sozu, you will see if not defined by your application a new header "strict-transport-security" with default values used by haproxy and caddy.

We have put in production a new version of Sōzu with the support of post-quantum crypto provider using aws-lc library and a few features as well. If you have any issues please contact our support and give them a curl or a mean to reproduce your issue.

Clever Cloud StatusCompleted: Cellar add-on provider maintenancehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/9874c925-71ec-40ab-8ff1-9ca9f7c881ba2026-04-29T09:40:00+00:00

A migration is required for the Cellar add-on provider. Ordering new add-ons and dashboards will be unavailable. Existing buckets will not be impacted.

Clever Cloud StatusInvestigating: 🔄 HTTP/2 Backend Support — Rolling Out to cleverapps.io Load Balancershttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9988ef6a-70b0-4746-a335-49950a8094d3#update-2162026-04-24T10:31:14+00:00

Some customers report us issues with h2 priority in Chrome and webkit browsers, which slow down the request or create timeouts, we are currently investigating the issue.

We have found and fix the issue which was related to h2 stream priority on single stream connection, see PR #1209 for more details on Sozu GitHub repository

Clever Cloud StatusMonitoring: [SGP] Hypervisor downhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/e5a3c9f6-8470-4f76-aa67-4284cbbbf553#update-2142026-04-23T15:08:25+00:00

The hypervisor is stable. We’ve sent a request to the infrastructure provider to identify the root cause of the crash

Customers have reported us that on webkit browser, the h2 implementation is not working properly as there are random request timeout, but works fine in h1 and on Firefox. We are investigating the issue.

Clever Cloud StatusMonitoring: [SGP] Hypervisor downhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/e5a3c9f6-8470-4f76-aa67-4284cbbbf553#update-2122026-04-23T12:18:08+00:00

The hypervisor is back online. Services are being progressively restored. Our infrastructure team is investigating the root cause.

Clever Cloud StatusResolved: Ongoing Incident – Deployment Stack Unavailablehttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/07532955-e10b-4300-965b-77802669950c#update-2112026-04-23T12:04:18+00:00

Incident is now over after near 24 hours without issue

Clever Cloud StatusResolved: [SGP] Hypervisor downhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/e5a3c9f6-8470-4f76-aa67-4284cbbbf5532026-04-23T12:03:00+00:00

One of our hypervisors in the SGP region has gone offline. We are working to identify the cause and restore availability. Applications hosted on this machine are being redeployed. Add-ons may be temporarily unavailable. The infrastructure provider is currently being contacted.

Clever Cloud StatusMonitoring: Ongoing Incident – Deployment Stack Unavailablehttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/07532955-e10b-4300-965b-77802669950c#update-2102026-04-22T14:16:44+00:00

All components have stabilized and are operating normally. We will continue to monitor closely over the coming hours to confirm stability before fully resolving the incident.

Clever Cloud StatusIdentified: Ongoing Incident – Deployment Stack Unavailablehttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/07532955-e10b-4300-965b-77802669950c#update-2092026-04-22T13:32:58+00:00

Our central RabbitMQ cluster is still unstable and can cause disruptions in deployments. We are working on long-term stabilization.

The incident affecting the deployment stack has been resolved. All services are now operating normally, and deployments have resumed successfully. If you experience any issues with deployments, please cancel them and restart. We will continue to monitor the platform to ensure stability. Thank you for your patience throughout this incident.

The API is now back online. Deployments are gradually being processed, and the situation is stabilizing. We are continuing to monitor the platform closely. Thank you for your patience.

Our main API is currently experiencing issues due to the deployment stack outage. Our team is continuing to work on resolving the deployment issue as a priority. We will provide another update within the next 30 minutes. Thank you for your patience.

Our deployment stack is currently unavailable. The issue has been identified, and our team is actively working on a fix. We will provide an update within the next 30 minutes. Thank you for your patience.

Clever Cloud StatusResolved: Service Interruptionhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9370ef77-d7f1-42cb-9fa6-010646f2b858#update-2042026-04-17T13:56:37+00:00

During a maintenance restart of our reverse proxies, a manipulation error restarted too many of them too quickly, so that none of them were able to handle requests during a brief period of time The issue cascaded on some of them, requiring a additional restart to recover

Clever Cloud StatusResolved: Service Interruptionhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9370ef77-d7f1-42cb-9fa6-010646f2b8582026-04-17T13:39:07+00:00

We detected and confirmed an incident that caused a temporary outage affecting websites hosted on our infrastructure. Observed downtime ranged from a few seconds to approximately 3 minutes depending on the service. All sites are back online and operating normally.

Clever Cloud StatusCompleted: System upgrade with database migrations on MateriaKV producthttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/9d124507-0b13-4e5e-a515-b677bb79e8fd2026-04-17T13:00:00+00:00

MateriaKV will be upgraded with a newer version requiring to take action on customers databases. Database are expected to be disturbed for a few second during this operation, with no data loss.

We have updated our load balancers with a newer versions that fix a few bugs and fix CVEs as well. We are watching the deployment status. However everything is green.

Clever Cloud StatusResolved: Possible deployment failureshttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/b205493e-cd6e-41e1-8402-180b94b765df2026-04-15T20:00:00+00:00

We experienced a minor outage of an underlying system of our deployment stack. Some deployments may have failed between 2026-04-15 20:00:00 UTC and 2026-04-16 06:30:00 UTC, especially if you started many of them at the same time

Clever Cloud StatusCompleted: Disruption on main API for 30 minuteshttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/ef21935c-038d-4860-ae45-524a7b0dfce52026-04-07T10:00:00+00:00

Due to a programed maintenance on a critical database, Clever Cloud APIs will undergo disruption for a few minutes. For the duration of the maintenance, expect: - Delayed deployments - Inability to create organsiations, applications and services Planned duration : 30 minutes maximum Edit: Maintenance is complete. Total time of API unvailability: 5 minutes

Clever Cloud StatusMonitoring: Network Provider Disruptionhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ef600b1e-607d-46b2-9ade-963a92c0cf5f#update-2012026-04-04T05:00:12+00:00

The situation is now stable, with most traffic back to normal. We are still monitoring.

Clever Cloud StatusResolved: Network Provider Disruptionhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ef600b1e-607d-46b2-9ade-963a92c0cf5f2026-04-04T04:49:00+00:00

One of our network service providers is currently experiencing an outage, which may result in intermittent interruptions and performance degradation.

Clever Cloud StatusMonitoring: Incident affecting new deployments – existing services not impactedhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/8aecc76e-a2f5-425e-b1d8-2ae5e5204192#update-2002026-04-02T22:55:49+00:00

Deployments are operational again. The team remains on standby to ensure everything is running smoothly.

Clever Cloud StatusIdentified: Incident affecting new deployments – existing services not impactedhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/8aecc76e-a2f5-425e-b1d8-2ae5e5204192#update-1992026-04-02T22:31:24+00:00

The issue has been identified, and the team is working as quickly as possible to restore new deployments.

Clever Cloud StatusResolved: Incident affecting new deployments – existing services not impactedhttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/8aecc76e-a2f5-425e-b1d8-2ae5e52041922026-04-02T21:15:00+00:00

We are currently experiencing an incident affecting new deployments. Applications and services already running in production are not impacted and remain fully operational. Our technical teams are actively investigating the issue and working to restore normal operations as quickly as possible. We will keep you informed of any updates.

Clever Cloud StatusResolved: Console metrics panel errorshttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/f746b92f-2f67-499f-b750-0f83d277ac332026-04-02T17:00:00+00:00

We are currently experiencing errors over metrics panel on the console only. 17:32 UTC: Fix has been applied to API serving metrics, console metrics are back to normal

Clever Cloud StatusResolved: [RBX] Hypervisor unreachablehttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/f625dd73-889e-4652-be75-18cec24f7a38#update-1982026-03-29T09:40:30+00:00

All services are fully operational again. The incident is over.

Clever Cloud StatusMonitoring: [RBX] Hypervisor unreachablehttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/f625dd73-889e-4652-be75-18cec24f7a38#update-1972026-03-29T09:20:14+00:00

The hypervisor is available again. We are making sure all services have been correctly restarted.

Clever Cloud StatusResolved: [RBX] Hypervisor unreachablehttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/f625dd73-889e-4652-be75-18cec24f7a382026-03-29T08:22:00+00:00

An hypervisor is unreachable on the RBX region. We are investigating. Add-ons running on this hypervisor are currently unreachable.

Clever Cloud StatusCompleted: [RBX] Maintenance on FRShttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/7db96e1c-1cdc-4974-99d0-d8cafbcf4dd52026-03-16T21:30:00+00:00

A maintenance will happen the FRS server in region RBX. Deployments and fs-bucket may be unavailable in this region during the maintenance.

Clever Cloud StatusCompleted: Deployment infrastructure updatehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/bc01e398-4dcb-4c56-97e5-dab2db08d5ca2026-03-13T09:00:00+00:00

We will perform an update on an underlying system of our deployment stack We may experience minor performance issues throughout this update with no service interruption expected [12:30 CET] Maintenance still ongoing, some temporary errors have been observed. We continue to monitor the situation while handling this update

Clever Cloud StatusCompleted: SSH Gateway updatehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d45f9539-e557-4ba9-a622-b174d02106022026-03-10T12:00:00+00:00

We will perform a series of update on an underlying system linked to the SSH Gateway The service should still be available with small periods of unavailability throughout the updates

Clever Cloud StatusCompleted: Maintenance over metric generation agentshttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/1631697f-4a34-4827-909c-3d965566a2622026-02-09T10:00:00+00:00

In order to improve our token generation system for metrics, we're currently leading a maintenance of most customers applications. This maintenance is not expected to lose any data or create any lag at ingestion.

Clever Cloud StatusCompleted: [Paris] Scheduled Network Maintenancehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/32785015-84aa-4889-a70f-ec115af94c482026-01-12T21:00:00+00:00

We will be performing scheduled maintenance on core network routers in our Paris region. ### Expected Impact **No service disruption is expected.** The affected equipment will be decommissioned prior to the maintenance window, and network redundancy will remain fully operational throughout the process. This maintenance is part of a series of planned updates to our network infrastructure. Additional maintenance windows will be scheduled throughout the coming weeks. We encourage you to monitor this status page for upcoming announcements. EDIT 2026-01-12 21:00 UTC: The maintenance is starting. EDIT 2026-01-12 21:45 UTC: The maintenance has been successfully completed. The equipment is back online. We are now entering the monitoring phase. EDIT 2026-01-12 23:55 UTC: Nothing has come up, the maintenance is now over.

Clever Cloud StatusCompleted: WSW - Scheduled Infrastructure Updateshttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/877a8781-81f9-4771-aa21-e2536d69a0692026-01-07T13:00:00+00:00

We will be performing scheduled infrastructure updates on wsw region components including load balancers, FS Buckets hosts, DNS servers, and hypervisors. **Expected Impact** No service interruption is anticipated. However, brief disturbances may occur during the update window. If disturbances exceed normal thresholds, an incident will be raised and communicated immediately. **Affected components** - Load Balancers - FS Buckets Storage Hosts - DNS Servers - Hypervisors No action required from users

Clever Cloud StatusCompleted: Public Network: RPKI ROA activation on IPv4 prefixeshttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/90163cf9-7a28-4356-b6f0-93a62add62642025-12-30T21:00:00+00:00

We will be enabling RPKI Route Origin Authorization (ROA) signing for our IPv4 prefixes. This security improvement cryptographically validates that Clever Cloud is the legitimate origin of our BGP announcements. No impact expected. No action required from customers. EDIT 21:02 UTC: The maintenance is starting. EDIT 21:56 UTC: The RPKI ROA objects have been created and are propagating. No issue so far. EDIT 22:15 UTC: The records have propagated, we will continue monitoring the situation but the maintenance is now over.

Clever Cloud StatusCompleted: Public Network: RPKI ROA activation on IPv6 prefixeshttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/5eda79b7-7886-4731-9d10-546eb6a4dfc12025-12-29T21:00:00+00:00

We will be enabling RPKI Route Origin Authorization (ROA) signing for our IPv6 prefixes tonight. IPv4 prefixes will follow tomorrow at the same time if the operation is successful. This security improvement cryptographically validates that Clever Cloud is the legitimate origin of our BGP announcements. No impact expected. No action required from customers. EDIT 21:07 UTC: The maintenance is starting. EDIT 21:54 UTC: The RPKI ROA objects have been created and are propagating. No issue so far. EDIT 22:04 UTC: The records have propagated, we will continue monitoring the situation but the maintenance is now over.

Clever Cloud StatusCompleted: [DBaaS] MySQL XXS_SMALL space migration 3/3https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/3fc2eb4c-2f46-42d9-a791-510c33430f7e2025-10-15T16:00:00+00:00

Add-on migration of MySQL plan XXS_SMALL space We are migrating some of the add-ons, using those plans, to improve their performances 3/3

Clever Cloud StatusCompleted: [DBaaS] MySQL XXS_SMALL space migration 2/3https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/955ecd9a-3530-4a6a-8969-60b19e8df07c2025-10-15T10:00:00+00:00

Add-on migration of MySQL plan XXS_SMALL space We are migrating some of the add-ons, using those plans, to improve their performances 2/3

Clever Cloud StatusCompleted: MateriaKV cluster upgradehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/436ef06d-7ac8-4e26-a975-7c97c16a723a2025-10-15T07:00:00+00:00

MateriaKV Paris zone will be upgraded to a newer version with breaking changes requiring customer databases migration, which will lead to a downtime expected to below 5 minutes. This is an exceptional event which should not happen again in the future.

Clever Cloud StatusCompleted: [DBaaS] MySQL XXS_SMALL space migrationhttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/48ba4829-acc6-4f59-a3de-53df9222e8cf2025-10-10T15:00:00+00:00

Add-on migration of MySQL plan XXS_SMALL space We are migrating some of the add-ons, using those plans, to improve their performances

Clever Cloud StatusCompleted: Deployments notifications maintenancehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/0888fd9e-1a8b-4fa3-8292-2a5de7d3290f2025-09-16T13:00:00+00:00

We will proceed to a migration of the message queue cluster used currently for applications and migrate it to another cluster. No downtime, or disruption expected during this maintenance.

Clever Cloud StatusCompleted: Telemetry cluster warp10-c2 upgradehttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/e16ecbee-5f4a-4453-b3e3-1ed166e9f30a2025-09-03T16:00:00+00:00

The underlying storage layer of our telemetry system (cluster warp10-c2) will be upgraded to a newer version. Metrics lag are expected (lower than 5 minutes), no loss of data or inability to read metrics are expected.

Clever Cloud Status