https://clevercloudstatus-com-pprd.corp.clever.cloudClever Cloud Status — All EventsenFri, 21 Aug 2026 16:28:08 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0af1813d-a675-46a3-b9d7-6a1842ae7e52#update-286Our systems have fully recovered from the recent network-related issues. We will continue to monitor the situation to ensure ongoing stability.Wed, 19 Aug 2026 16:43:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0af1813d-a675-46a3-b9d7-6a1842ae7e52#update-286Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0af1813d-a675-46a3-b9d7-6a1842ae7e52#update-285Our systems are recovering from the recent network-related issues. We continue to monitor the situation closely to ensure stability. We will provide another update if necessary.Wed, 19 Aug 2026 15:05:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0af1813d-a675-46a3-b9d7-6a1842ae7e52#update-285Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0af1813d-a675-46a3-b9d7-6a1842ae7e52We have identified an issue affecting the NetworkGroups service. Some users may experience difficulties managing their network configurations. Our team is working to resolve the problem. We will provide further updates as we progress.Wed, 19 Aug 2026 14:53:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0af1813d-a675-46a3-b9d7-6a1842ae7e52Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/37537cb6-f2bf-41be-a40a-3bb647613169#update-284All API endpoints are now operational. If you experienced any disruptions, please try your requests again. We will continue to monitor the situation closely.Tue, 18 Aug 2026 07:21:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/37537cb6-f2bf-41be-a40a-3bb647613169#update-284Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/37537cb6-f2bf-41be-a40a-3bb647613169#update-282All API endpoints have been restored except for the monitoring API, which remains unavailable. Our team is actively working to resolve this issue. We will provide an update as soon as more information is available.Tue, 18 Aug 2026 07:08:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/37537cb6-f2bf-41be-a40a-3bb647613169#update-282Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/37537cb6-f2bf-41be-a40a-3bb647613169The central Clever Cloud API has stopped responding. It appears the issue is related to database access. We are investigating. During this time you may experience: - Delayed deployments - Inability to create organisations, applications and add-onsTue, 18 Aug 2026 06:57:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/37537cb6-f2bf-41be-a40a-3bb647613169Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ddc557a4-7b6a-428b-991d-7ac765755b30#update-281The Console component has been successfully redeployed and is now functioning normally.Mon, 17 Aug 2026 16:15:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ddc557a4-7b6a-428b-991d-7ac765755b30#update-281Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ddc557a4-7b6a-428b-991d-7ac765755b30We are currently experiencing an issue affecting some features of the Console, primarily related to metrics. Our team is actively working to resolve this problem. We will provide further updates as we progress.Mon, 17 Aug 2026 16:06:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ddc557a4-7b6a-428b-991d-7ac765755b30Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0fc01b5d-680a-4507-b5ba-14d8eb8b9145The Git repository service for applications in our Montreal (MTL) region experienced an outage starting at 18:30 UTC on August 14, 2026. This issue went undetected by our monitoring systems. The problem has now been resolved. During the outage, git push operations and deployments without cache were affected.Mon, 17 Aug 2026 07:26:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/0fc01b5d-680a-4507-b5ba-14d8eb8b9145Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/620ccd60-01e8-43a8-924d-6b2325b6c664We will perform scheduled maintenance on services used to manage the Clever Cloud platform. For up to 30 minutes during a two-hour window, the Console, API and CLI may be unavailable or degraded. Disruption includes: - Unability to create new services (applications, add-ons, etc.) - Unability to start new deployments. - Clever Cloud authentication may be temporarily unavailable - Network / server errors may appear throughout the Console. Customers’ services that are already running will not be affected and will continue to serve traffic. We will update this page when the maintenance starts and when it is complete.Fri, 14 Aug 2026 21:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/620ccd60-01e8-43a8-924d-6b2325b6c664Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-280The catch-up of delayed access log metrics has been completed overnight. All metrics derived from access logs in the Console are now up to date.Thu, 13 Aug 2026 07:51:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-280Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-279We are continuing to catch up on the delayed access log metrics from this morning. While no access log data was lost, the metrics derived from these logs in the Console are currently affected. Our team has deployed a fix and expects everything to be back to normal within a few hours.Wed, 12 Aug 2026 16:04:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-279Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-278We have identified the root cause of the issue affecting access log metrics. The problem is limited to applications using the *.cleverapps.io domain name. Our team is actively working on implementing a resolution. We will provide an update as soon as the fix is deployed.Wed, 12 Aug 2026 14:56:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-278Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-277We are continuing to investigate the issue affecting the metrics pipeline for access logs. While no access log data has been lost, the generation of metrics derived from these logs is currently impacted. Our team is actively working to resolve the issue.Wed, 12 Aug 2026 09:12:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-277Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91b#update-276The datacenter cooling incident is resolvedTue, 11 Aug 2026 19:10:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91b#update-276Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91b#update-275The hypervisor is back up. We do not have any update from the datacenter about the ongoing cooling incident.Tue, 11 Aug 2026 16:44:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91b#update-275Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91b#update-274The rack the server is located in is currently undergoing a cooling system incident We’re monitoring the situationTue, 11 Aug 2026 15:40:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91b#update-274Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-273We have confirmed that no access log data was lost, only the metrics derived from these logs are affected. The issue stems from a problem in the pipeline that generates these metrics. Our team is actively working on a fix.Tue, 11 Aug 2026 15:33:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32#update-273Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91bThe monitoring has detected that an hypervisor is unreachable on RBXHDS since 14:18 UTC. We are investigating. Add-ons and services hosted on this node are currently unreachable. Preliminary inspection seems to lead to a network issue in the datacenterTue, 11 Aug 2026 14:18:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/881d3e3f-17e3-4e4f-9615-2007b75ac91bClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32We are currently experiencing an issue where access logs are not being properly computed into metrics for the Console. Our team is actively working to resolve this problem.Tue, 11 Aug 2026 13:10:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/06eb8c77-1aa4-4689-91fe-fddfe1f7fa32Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdf#update-272The inconsistencies in the ZooKeeper cluster supporting our Pulsar service have been fully resolved, and the service has returned to normal operations.Thu, 06 Aug 2026 11:37:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdf#update-272Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdf#update-271The inconsistencies in the ZooKeeper cluster supporting our Pulsar service have been addressed, and the service is now recovering. We continue to monitor the situation closely to ensure stability. Normal operations should resume shortly.Thu, 06 Aug 2026 07:37:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdf#update-271Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdf#update-270We have identified inconsistencies in the ZooKeeper cluster supporting our Pulsar service, which may lead to message processing delays or temporary unavailability. Our team is working to stabilize the cluster and restore normal operations. We will provide further updates as the situation evolves.Thu, 06 Aug 2026 05:43:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdf#update-270Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdfWe are experiencing issues.Thu, 06 Aug 2026 05:30:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/9a606ece-69ab-4827-950a-51bb587a7bdfClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5694f86c-0ec2-41a0-9044-d1c6d940ea5a#update-269The fix for the Console issue has been fully deployed to all affected users.Wed, 05 Aug 2026 08:01:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5694f86c-0ec2-41a0-9044-d1c6d940ea5a#update-269Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5694f86c-0ec2-41a0-9044-d1c6d940ea5a#update-268The fix for the Console issue is being deployed progressively to all affected users. We are monitoring the situation closely to ensure stability.Wed, 05 Aug 2026 07:46:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5694f86c-0ec2-41a0-9044-d1c6d940ea5a#update-268Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5694f86c-0ec2-41a0-9044-d1c6d940ea5aWe are currently experiencing issues with the metrics page in the Console. Users are unable to generate metrics tokens or view metrics graphs. Our team is working to resolve this issue as quickly as possible. We will provide an update within the next 30 minutes.Wed, 05 Aug 2026 07:36:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5694f86c-0ec2-41a0-9044-d1c6d940ea5aClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5d9f92db-508f-412f-a680-8701dfc691cb#update-267Our infrastructure in the Roubaix (RBX) region is now operational. We are continuing to monitor the situation closely to ensure ongoing stability. For more details, please refer to our infrastructure provider's status page: [https://bare-metal-servers.status-ovhcloud.com/incidents/zv70qxn4w1gm](https://bare-metal-servers.status-ovhcloud.com/incidents/zv70qxn4w1gm).Tue, 04 Aug 2026 14:51:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5d9f92db-508f-412f-a680-8701dfc691cb#update-267Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5d9f92db-508f-412f-a680-8701dfc691cb#update-266This incident is related to an issue affecting our infrastructure provider: https://bare-metal-servers.status-ovhcloud.com/incidents/zv70qxn4w1gmTue, 04 Aug 2026 14:05:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5d9f92db-508f-412f-a680-8701dfc691cb#update-266Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5d9f92db-508f-412f-a680-8701dfc691cb**Title**: Infrastructure issue affecting Roubaix (RBX) region **Status**: Identified **Body**: We have identified an infrastructure issue in our Roubaix (RBX) region that may affect the availability and performance of services hosted there. Our team is working to resolve the issue as quickly as possible. For more details, please refer to the [OVHcloud status page](https://bare-metal-servers.status-ovhcloud.com/incidents/zv70qxn4w1gm). We will provide further updates as the situation develops.Tue, 04 Aug 2026 13:57:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/5d9f92db-508f-412f-a680-8701dfc691cbClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/0b68e77a-dbcd-4dba-9acc-56c8c4d1661dWe will be deploying the new version of our status page. Scheduled window: Wednesday, 29 July 2026, 16:00 to 16:30 (UTC+2, Paris time). Expected impact: - the status page will be unavailable for the duration of the operation, around 30 minutes; - no impact on hosted services, which remain fully operational; - notification subscriptions are preserved. During the maintenance window, our support team remains the point of contact for any question or report, and will relay any service information. This operation may be rescheduled: should an incident occur before or during the window, resolving it will take priority and the migration will be postponed. A new date would then be announced here.Wed, 29 Jul 2026 14:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/0b68e77a-dbcd-4dba-9acc-56c8c4d1661dClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/13f05f83-4f7b-41de-8afa-c31d465cdb27#update-265This incident is now resolved. Over the past 24 hours we have confirmed the root cause was correctly identified and fixed, with no recurrence of the slow deployments. Deployments have been operating normally across all regions throughout this periodTue, 28 Jul 2026 19:33:46 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/13f05f83-4f7b-41de-8afa-c31d465cdb27#update-265Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/da65c36f-1b4d-4d5e-9694-3f8da14eb8ebAs part of our ongoing network resilience work, we will conduct a controlled failover test on a network path connecting two Availability Zones (AZs) within the Paris region. The purpose of this operation is to verify the effective behavior of the redundant path and reconcile observed traffic behavior with the intended failover design. Engineers will monitor routing, traffic convergence, and service connectivity throughout the test. No significant disruption is expected. However, in the event of unexpected convergence behavior, some services relying on connectivity between these Availability Zones may experience partial connectivity loss lasting up to approximately one minute. ## EDIT 2026-07-17 22:06 CEST: The maintenance will begin shortly. During the operation, the primary network link between two Availability Zones in the Paris region will be intentionally taken out of service for a few minutes to confirm that traffic is correctly rerouted through the secondary link. Our engineers will closely monitor routing and service connectivity throughout the test. If any unexpected impact is detected, the primary path will be restored immediately. Some dependent services may experience partial connectivity loss for up to approximately one minute. ## EDIT 2026-07-17 23:07 CEST The maintenance has been completed after a one-hour validation window. During this period, several controlled failover and failback cycles were performed. No connectivity interruption was detected, and traffic consistently switched between the primary and secondary links in less than one second. The expected network resilience between the two Availability Zones has been successfully validated.Fri, 17 Jul 2026 20:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/da65c36f-1b4d-4d5e-9694-3f8da14eb8ebClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/ae80f04a-22a9-4778-9002-abedabae25ccAs part of a scheduled hypervisor update, some of your applications may be redeployed for maintenance one or more times over the coming days. Only hypervisors hosting application instances are affected by this update. As a result, add-ons and other custom services will not be impacted. Apart from the temporary redeployment of some applications, this maintenance will be completely transparent and is not expected to have any impact on the availability or behavior of your services.Thu, 16 Jul 2026 13:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/ae80f04a-22a9-4778-9002-abedabae25ccClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d6a4adce-991b-484e-b4e4-28031b3648cd**Affected components: public Dev cluster (downtime)** - **Hypervisor reboot window:** 2026-07-09 12:00 → 14:00 (Europe/Paris, CEST/UTC+2) - **PostgreSQL Dev cluster downtime:** ≈ 1 hour within the 12:00 → 14:00 window - **PHP Session FRS downtime ** ≈ 1 hour within the 12:00 → 14:00 window We will carry out scheduled maintenance on part of our Paris (PAR) infrastructure. All times are **Europe/Paris (CEST, UTC+2)**. On **9 July, 12:00 → 14:00**, we **reboot the underlying hypervisors** which will cause the **PostgreSQL public Dev cluster to undergo maintenance with downtime** within this window: databases hosted on the Dev cluster will be **unavailable for approximately one hour** (about half of the 12:00 → 14:00 window). A full backup is taken beforehand, and service is restored as soon as the operation completes. --- 2026-07-09 10:35:00 UTC : we have finished the preparation phase, we are rebooting in a few minutes, the time to properly shutdown services on the hypervisors. 2026-07-09 10:55:00 UTC : Server is rebooting now 2026-07-09 11:05:00 UTC : Server has rebooted and services are back up 2026-07-09 11:20:00 UTC : All services has been manually check everything is up and runningThu, 09 Jul 2026 10:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d6a4adce-991b-484e-b4e4-28031b3648cdClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/6efe6794-24b3-40bc-a83d-106818e01e61**Affected components:** Paris (PAR) region — Applications & Add-ons (subset) - **Customer impact window:** from 2026-07-02 20:30 (Europe/Paris, CEST/UTC+2) — possible one-time restart during migration (one week ahead) We will carry out scheduled maintenance on part of our Paris (PAR) infrastructure. All times are **Europe/Paris (CEST, UTC+2)**. Most affected applications and add-ons are migrated to other hosts on 2 July starting 20:30; during this migration each impacted workload **restarts once** (a few seconds to a couple of minutes). On 9 July, 12:00 → 14:00, we will reboot the underlying hypervisors. Impacted customers are also contacted individually. --- 2026-07-02 11:00 UTC : We have finished the preparation for the reboot, we will reboot the first of two hypervisor in few minutes. 2026-07-02 11:20 UTC : We have rebooted the first hypervisor, everything went well, proceeding to the second one. 2026-07-02 11:40 UTC : We have rebooted the second hypervisor, everything went well, we are performing cleaning tasks. 2026-07-02 11:50 UTC : Cleaning tasks has been performed.Thu, 02 Jul 2026 18:30:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/6efe6794-24b3-40bc-a83d-106818e01e61Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/3a2d3846-c1c1-4f48-bc16-d396ec54e650 **Affected components:** Paris (PAR) region — Applications & Add-ons (subset) - **Customer impact window:** from 2026-06-25 18:00 (Europe/Paris, CEST/UTC+2) — possible one-time restart during migration (one week ahead) - **Hypervisor reboot window:** 2026-07-02 12:00 → 14:00 (Europe/Paris, CEST/UTC+2) We will carry out scheduled maintenance on part of our Paris (PAR) infrastructure. All times are **Europe/Paris (CEST, UTC+2)**. To prepare, affected applications and add-ons are migrated to other hosts **about one week ahead, from 25 June at 18:00**. During this migration, each impacted application or add-on **restarts once** (typically a few seconds to a couple of minutes). This is the only customer-visible impact. On **2 July, 12:00 → 14:00**, we then **reboot the underlying hypervisors**. As the affected workloads have already been moved off, **no further interruption is expected** during this reboot window. If your application is impacted and you would rather move it yourself in advance, you can redeploy/restart it at any time **before 25 June 18:00**. Impacted customers are also contacted individually.Thu, 02 Jul 2026 10:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/3a2d3846-c1c1-4f48-bc16-d396ec54e650Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/e88c587e-da9c-4e63-8410-0145aa400e99- **Affected components:** Paris (PAR) region — Applications & Add-ons (subset) - **Customer impact window:** from 2026-06-25 18:00 (Europe/Paris, CEST/UTC+2) — possible one-time restart during migration (one week ahead) - **Hypervisor reboot window:** 2026-07-02 12:00 → 14:00 (Europe/Paris, CEST/UTC+2) We will carry out scheduled maintenance on part of our Paris (PAR) infrastructure. All times are **Europe/Paris (CEST, UTC+2)**. To prepare, affected applications and add-ons are migrated to other hosts **about one week ahead, from 25 June at 18:00**. During this migration, each impacted application or add-on **restarts once** (typically a few seconds to a couple of minutes). This is the only customer-visible impact. On **2 July, 12:00 → 14:00**, we then **reboot the underlying hypervisors**. As the affected workloads have already been moved off, **no further interruption is expected** during this reboot window. If your application is impacted and you would rather move it yourself in advance, you can redeploy/restart it at any time **before 25 June 18:00**. Impacted customers are also contacted individually.Thu, 02 Jul 2026 10:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/e88c587e-da9c-4e63-8410-0145aa400e99Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/a2c0140d-1cf8-430e-b95c-d1c3abae1c02- **Affected components:** Paris (PAR) region — Applications & Add-ons (subset) - **Customer impact window:** from 2026-06-30 20:30 (Europe/Paris, CEST/UTC+2) — possible one-time restart during migration (one week ahead) We will carry out scheduled maintenance on part of our Paris (PAR) infrastructure. All times are **Europe/Paris (CEST, UTC+2)**. To prepare hypervisor reboot, affected applications and add-ons are migrated to other hosts on 30 June starting 20:30**. During this migration, each impacted application or add-on **restarts once** (typically a few seconds to a couple of minutes). This is the only customer-visible impact. On 16 July, 12:00 → 14:00, we will then reboot the underlying hypervisors. As the affected workloads have already been moved off, **no further interruption is expected** during this reboot window. If your application is impacted and you would rather move it yourself in advance, you can redeploy/restart it at any time **before 30 June 18:00**. Impacted customers are also contacted individually. --- 2026-07-16 10:15:00 UTC : We are preparing the hypervisor reboot, we will only reboot one of them due to customer reason. 2026-07-16 10:30:00 UTC : We are rebooting the hypervisor. 2026-07-16 11:00:00 UTC : The hypervisor has rebooted and services are up and running. We will report the second reboot to another day to let remaining customer migrate peacefully.Tue, 30 Jun 2026 18:30:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/a2c0140d-1cf8-430e-b95c-d1c3abae1c02Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/7f08390f-3525-4135-9991-f23fded799d1- **Affected components:** Paris (PAR) region — Applications & Add-ons (subset) - **Customer impact window:** from 2026-06-25 20:30 (Europe/Paris, CEST/UTC+2) — possible one-time restart during migration (one week ahead) We will carry out scheduled maintenance on part of our Paris (PAR) infrastructure. All times are **Europe/Paris (CEST, UTC+2)**. To prepare hypervisor reboot, affected applications and add-ons are migrated to other hosts on 25 June starting 20:30**. During this migration, each impacted application or add-on **restarts once** (typically a few seconds to a couple of minutes). This is the only customer-visible impact. On 2 July, 12:00 → 14:00, we will then reboot the underlying hypervisors**. As the affected workloads have already been moved off, **no further interruption is expected** during this reboot window. If your application is impacted and you would rather move it yourself in advance, you can redeploy/restart it at any time **before 25 June 18:00**. Impacted customers are also contacted individually. [20:45 CEST, UTC+2] Add-ons migration has started on impacted hypervisor [22:00 CEST, UTC+2] All add-ons have been successfully migratedThu, 25 Jun 2026 18:30:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/7f08390f-3525-4135-9991-f23fded799d1Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/df95bf8e-903f-4f32-9488-445a266a2a53Our infrastructure provider will perform a maintenance impacting 2 hypervisors (hv-mea1-001 and hv-mea1-005) on 23 May 2026 respectively at 19:35 UTC (23:35 Dubai time / 21:35 Paris time ) and 21:54 UTC (01:54 Dubai time on 24 May / 23:54 Paris time on 23 May) ### Context Our infrastructure provider notified us on short notice that they will upgrade and reboot 2 hypervisors on 23 May 2026 in order to perform a security maintenance. To avoid any disruption, clients are contacted to perform proactive measures and reduce potentiel impact. ### Expected Impact **Addons unavailibility**. Addons which are located on impacted hypervisors will be fully unavailable during the maintenance (expected to last 30 minutes). ### Mitigation Depending on the criticality of impacted services, there are three options: **Option 1** — Migrate proactively, ahead of time (recommended) Anytime before 23 May 2026, migrate your add-ons via the Migration tab in the Console, keeping the same region, plan, and version. They will automatically move to unaffected hypervisors. A few things to keep in mind: - Your add-ons will be in read-only mode during the migration. - The underlying host will change. If you currently connect to your add-on using DIRECT_HOST / DIRECT_PORT without linking it as an environment variable, your services may break. We recommend either: - Avoiding DIRECT_HOST / DIRECT_PORT entirely (preferred), or - Using them through linked applications, which will automatically restart at the end of the migration to pick up the new values. **Option 2** — Ask Clever Cloud support to migrate for you Reply to message received from Clever Cloud Support with your preferred date and time, and our team will handle the migration on your behalf. **Option 3** — Do nothing Your affected services will be unavailable for approximately 30 minutes at 23 May 2026, 19:35 UTC and at 21:54 UTC depending on their host.Sat, 23 May 2026 17:35:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/df95bf8e-903f-4f32-9488-445a266a2a53Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/e50c48d6-d9af-4c27-ba58-731437cfb2ceOur infrastructure provider will perform a maintenance impacting 2 hypervisors on 8 May 2026 at 20:35 UTC (00:35 Dubai time on 9 May / 22:35 Paris time on 8 May) ### Context Our infrastructure provider notified us on short notice that they will upgrade and reboot 2 hypervisors on 8 May 2026. To avoid any disruption, clients are contacted to perform proactive measures and reduce potentiel impact. ### Expected Impact **Addons unavailibility**. Addons which are located on impacted hypervisors will be fully unavailable during the maintenance (expected to last 30 minutes). ### Mitigation Depending on the criticality of impacted services, there are three options: **Option 1** — Migrate proactively, ahead of time (recommended) Anytime before 8 May 2026, migrate your add-ons via the Migration tab in the Console, keeping the same region, plan, and version. They will automatically move to unaffected hypervisors. A few things to keep in mind: - Your add-ons will be in read-only mode during the migration. - The underlying host will change. If you currently connect to your add-on using DIRECT_HOST / DIRECT_PORT without linking it as an environment variable, your services may break. We recommend either: - Avoiding DIRECT_HOST / DIRECT_PORT entirely (preferred), or - Using them through linked applications, which will automatically restart at the end of the migration to pick up the new values. **Option 2** — Ask Clever Cloud support to migrate for you Reply to message received from Clever Cloud Support with your preferred date and time, and our team will handle the migration on your behalf. **Option 3** — Do nothing Your affected services will be unavailable for approximately 30 minutes starting 8 May 2026, 20:35 UTC.Fri, 08 May 2026 20:35:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/e50c48d6-d9af-4c27-ba58-731437cfb2ceClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/b5351faa-11c0-4a44-9944-e33a2d97b28cOn the MTL area an hypervisor will be set in maintenance Prior to this maintenance all databases located on this hypervisor will migrated [21:10 CEST, 19:10 UTC] Database migration is starting [21:25 CEST, 19:25 UTC] All databases have been migratedThu, 07 May 2026 19:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/b5351faa-11c0-4a44-9944-e33a2d97b28cClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/468fdbce-b140-4d99-b008-3581ca24dabc> EDIT 2026-05-06 6:30 PM UTC > The emergency maintenance on the FS Bucket service in the Middle East region, initially planned for 2026-05-06, has been postponed. > The operation is now scheduled for 2026-05-07 6:00 PM UTC. The scope and expected impact remain unchanged. --- We will be performing an emergency maintenance on FS Bucket service in the Middle East region. ### Context Our infrastructure provider notified us on short notice that they will reboot 2 hypervisors on 8 May 2026. To avoid any disruption during their intervention, we will proactively migrate the affected FS Bucket service and add-ons to unimpacted infrastructure beforehand. ### Expected Impact **Potential instability and PHP application reboot.** When the affected service will be migrated, connections might be unstable and will generate reboots of linked PHP applications. ### Mitigation You may deploy a PHP application without FS bucket by setting CC_PHP_DISABLE_APP_BUCKET=true. Consider using Redis to manage PHP sessions instead.Thu, 07 May 2026 18:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/468fdbce-b140-4d99-b008-3581ca24dabcClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/c045bf55-3f9f-4c45-b96b-a37ec0999757A migration is required for the Cellar add-on provider. Ordering new add-ons and dashboards will be unavailable. Existing buckets will not be impacted.Wed, 29 Apr 2026 09:40:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/c045bf55-3f9f-4c45-b96b-a37ec0999757Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/fc3e6ac2-14c1-4093-83b2-a02168d55237MateriaKV will be upgraded with a newer version requiring to take action on customers databases. Database are expected to be disturbed for a few second during this operation, with no data loss.Fri, 17 Apr 2026 13:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/fc3e6ac2-14c1-4093-83b2-a02168d55237Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/7e69927e-99c9-4cb7-a282-669ee6c5b76dDue to a programed maintenance on a critical database, Clever Cloud APIs will undergo disruption for a few minutes. For the duration of the maintenance, expect: - Delayed deployments - Inability to create organsiations, applications and services Planned duration : 30 minutes maximum Edit: Maintenance is complete. Total time of API unvailability: 5 minutesTue, 07 Apr 2026 10:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/7e69927e-99c9-4cb7-a282-669ee6c5b76dClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/e7acb0c2-5ee3-4268-86e6-9fef016e4e2dA maintenance will happen the FRS server in region RBX. Deployments and fs-bucket may be unavailable in this region during the maintenance.Mon, 16 Mar 2026 21:30:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/e7acb0c2-5ee3-4268-86e6-9fef016e4e2dClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/cab52aa3-52a2-4178-82a2-4e218fe913afWe will perform an update on an underlying system of our deployment stack We may experience minor performance issues throughout this update with no service interruption expected [12:30 CET] Maintenance still ongoing, some temporary errors have been observed. We continue to monitor the situation while handling this updateFri, 13 Mar 2026 09:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/cab52aa3-52a2-4178-82a2-4e218fe913afClever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/371195ac-1c14-4f8e-9ede-1c95a0b415aaWe will perform a series of update on an underlying system linked to the SSH Gateway The service should still be available with small periods of unavailability throughout the updatesTue, 10 Mar 2026 12:00:00 +0000https://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/371195ac-1c14-4f8e-9ede-1c95a0b415aaClever Cloud Status