Pulsar client errors - root cause identified
Incident #1119
Resolved:
We have identified the root cause of the issues affecting Pulsar clients when producing or consuming messages. Applications using Pulsar may currently encounter failures or delays during message operations. The team is now applying a fix to restore normal service. We will provide an update within the next 30 minutes.
Updates
Pulsar add-ons are now operational and message production and consumption should be functioning as normal. Our systems are processing a backlog of access logs generated during the incident, which may cause a temporary increase in latency for log-related operations. The backlog is actively being cleared. We will provide another status update within the next 30 minutes.
Access logs processing has returned to baseline performance following the complete resolution of the backlog. No customer action is needed.
This incident is considered resolved. Thank you for your patience.