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An hypervisor is currently unreachable

Incident #1108

Fixed · Infrastructure · Paris

Resolved:

The monitoring has detected that an hypervisor is unreachable on Paris since 10 minutes. We are investigating. Add-ons and services hosted on this node are currently unreachable.

Updates

Investigating
oldest

We are continuing to investigate an ongoing incident affecting services in our Paris region. A hardware failure on a hypervisor has been identified as the root cause. We are actively working to restore full service and will provide an update within the next 30 minutes.

Watching

The hypervisor has been repaired and is back online. All affected services have recovered and impacted applications have been redeployed. This incident is now resolved.

Fixed
most recent

After a period of monitoring, we consider this incident fully resolved

Affected Components

Infrastructure
Operational