[GOV] hypervisor storage inaccessible

San storage of one of our hypervisor from our provider is inaccessible (see https://status.cloud-temple.com/incidents/wtjw3tbk5v14 ). After investigation with their support team and lack of estimated time for résolution we have decided to restore last backups of concerned data bases.

Restored databases are marked [RESTORED] and they have lost approximately 24 hours of data (last backups date from 2026-07-01 early morning). ~~Previous databases are still visible and marked as [INCIDENT] to anticipate the resolution of storage availability, which may give back access to their data (in which case a manual reconciliation would be possible).~~

EDIT 8:10 CEST : San storage is available again. Original databases are accessible again, and we have switched linked applications back on the databases. We remove the label [INCIDENT] as databases are no longer impacted, and we modify the label [RESTORE] to [2026-07-02_TEMP_RESTORE] . Those last databases are switched to read only mode , and can be used for verification that no data has been lost.

Please contact support of you require specific help