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High error rate on Pulsar cluster in Paris region

Incident #1120

Fixed · Services Logs, Pulsar, Access Logs · Paris

Resolved:

We are currently observing a high error rate on our Pulsar cluster hosted in the Paris region. Customers relying on Pulsar for message processing or streaming may encounter issues or timeouts. Our engineering team is actively investigating the root cause. We will provide an update within the next 30 minutes.

Updates

Watching
oldest

The root cause of the high error rate on our Pulsar cluster in the Paris region has been identified. We expect traffic to return to normal within the next 30 minutes. We are closely watching the situation.

Fixed

The high error rate affecting the Pulsar cluster in the Paris region has now been fully resolved. All Pulsar services are operating normally. This incident is closed. Thank you for your patience.

Watching

Title: Ongoing monitoring of Pulsar cluster in Paris region

Status: Monitoring

Body: The high error rate affecting the Pulsar cluster in the Paris region has now been resolved. We continue to see elevated error levels and are actively watching for stability. We will provide another status update within the next hour.

Fixed
most recent

Issue fixed

Affected Components

Services Logs
Operational
Pulsar
Operational
Access Logs
Operational