Timeouts and 503 errors on Cellar S3 in Paris region
Incident #1116
Resolved:
We are currently observing timeouts and elevated 503 errors affecting the Cellar S3-compatible object storage service in our Paris (PAR) region. Customers using Cellar for file storage, backups, or static assets may experience errors or degraded performance. Our engineering team is actively investigating the root cause. We will provide an update within the next 30 minutes.
Updates
Since the initial report, our investigation has confirmed the root cause and applied a fix. While the underlying issue is still being fully diagnosed, performance for Cellar S3-compatible object storage in the Paris (PAR) region has returned to normal since 13:35 UTC. Customers should no longer encounter timeouts or 503 errors. We continue watching the service performances.
We have resolved the timeouts and 503 errors affecting Cellar S3-compatible object storage in our Paris (PAR) region. Performance returned to normal on Oct 8, 2026 at 13:35 UTC, and no further incidents have been detected. We will be implementing further improvements to prevent recurrence. This incident is now resolved.