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Infrastructure outage in Paris region

Incident #1114

Fixed · Infrastructure · Paris

Resolved:

We are currently experiencing an infrastructure issue in our Paris (PAR) region, resulting in degraded service availability. Our team is actively working to restore full service. We will provide an update within the next 30 minutes.

Updates

Investigating
oldest

Since our last report, a server in the Paris (PAR) region has rebooted. Our infrastructure team is now assessing the impact of this event on service availability. Applications and databases hosted in Paris could experience degraded performance or connectivity issues while this check is underway. We will provide another update within the next 30 minutes.

Watching

Since our previous update, the affected hypervisor in the Paris (PAR) region has recovered and all services hosted on it are now operational again. Our infrastructure team is continuing to monitor the situation closely while services return to full capacity. Customers should experience improved stability, but we are maintaining heightened observation. We will provide another status update within the next 30 minutes.

Fixed
most recent

All services in the Paris (PAR) region have now been brought back online. The infrastructure issue that led to degraded availability earlier this morning is resolved, and services have fully returned to full operational capacity. Customers should experience stable operations across all hosted services. This incident is now closed.

Affected Components

Infrastructure
Operational