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Investigating database connection issues
Incident #1015
Fixed
· Reverse Proxies
·
Global
Resolved:
In some edge (and not common) cases, you could have some issues to reach database addons (MySQL, PostgreSQL,...). We are investigating.
EDIT:
A network configuration on MTL, MEA and GRAHDS regions was responsible for this issue. Some application instances in some very precise conditions were not able to join their databases.
Updates
Identified
oldest
We identified the root cause. A fix will be deployed soon.
Fixed
most recent
The fix is currently being applied.
Affected Components
Reverse Proxies
Operational