Investigating issues with load balancers
Incident #1106
Resolved:
We are currently investigating issues affecting our load balancers. This may impact the availability and performance of applications hosted on our platform. Our team is working to identify the root cause. We will provide an update within the next 30 minutes.
Updates
We have determined that the issue is not related to the network but rather to our load balancing software (Sōzu). Our team is continuing to investigate the root cause. We will provide an update within the next 30 minutes.
Our team is currently restarting the affected load balancers. Service accessibility should gradually return as this process completes. We will continue to monitor the situation and provide further updates as needed.
All load balancers have been successfully restarted and are now operational. Service accessibility should be fully restored. We will continue to monitor the situation to ensure stability.