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503 errors on Cellar service in Paris region

Incident #1112

Fixed · Metrics, Cellar, Materia, Console · Paris

Resolved:

We are currently observing 503 Service Unavailable errors affecting the Cellar object storage service in our Paris (PAR) region. Customers using Cellar may encounter issues accessing their stored objects. Our team is actively investigating the root cause. We will provide an update within the next 30 minutes.

Updates

Watching
oldest

Since our last report, the network link issue affecting the Cellar object storage service in Paris (PAR) has been resolved, restoring full functionality. Services including Cellar, Materia, Metrics, and the Console are operational, though elevated response times are still possible as infrastructure fully stabilizes. Customers may encounter brief latency when using Cellar or dependent services during this recovery window. We will continue monitoring closely and provide another update once all performance metrics normalize.

Watching

Since our previous update, all systems have recovered fully, with Cellar object storage in the Paris (PAR) region now operating normally. No data loss has been detected. Response times have returned to baseline across Cellar, Materia, Metrics, and the Console. We will continue monitoring for the next hour and will close this report unless new anomalies arise.

Fixed
most recent

Incident is fully fixed.

Affected Components

Metrics
Operational
Cellar
Operational
Materia
Operational
Console
Operational