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Access logs ingestion pipeline issue

Fixed · Access Logs · Global

Resolved:

Since yesterday morning, we have difficulties with the access logs ingestion pipeline. We are working to solve the issue.

EDIT 14:20 UTC : We are recovering the lag on the access logs, we will finish to consume it in the night. We are working on solution to speed up the recovery

EDIT D+1 10:20 UTC : We have recovered the log of access logs, but we have still an issue to produce messages due to the cluster pulsar underlying meta-data storage, we have passed a patch yesterday that should improve the production, but it takes time to accomplished its job, we are investigating a way to improve the current situation

EDIT D+1 17:20 UTC : We have found a way to solve the issue with the ingestion pipeline of access logs. We are currently deploying it.

EDIT D+2 19:00 UTC : We have deployed the patch, but we are currently impacted by the incident : https://www.clevercloudstatus.com/incident/927

EDIT D+2 19:20 UTC : We are recovering the lag.

EDIT D+3 16:50 UTC : The situation is back to normal.

Updates

No updates yet.

Affected Components

Access Logs
Operational