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Network loss on some servers on one of our datacenters

Fixed · Infrastructure · Global

Resolved:

We are suffering network loss on some of our servers in one of our datacenters. We are currently aware of the root cause and working on it.

EDIT 22:49 UTC: Our API is also down for now, that's expected. The console is therefore down too. Clients websites remain accessible.

EDIT 23:11 UTC: Network came back 5 minutes ago, we are currently checking if everything is ok

EDIT 23:26 UTC: Applications with fs-bucket (including PHP applications) may have issues loading because their connection to the fs-bucket server, if this server was on the datacenter who lost the connection.

EDIT 00:26 UTC: Applications with fs-buckets are currently redeploying. Most of them successfully reconnected (sometimes after several minutes) to their bucket server. The incident is over.

Updates

No updates yet.

Affected Components

Infrastructure
Operational