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[Paris] Network availability issues

Fixed · Infrastructure · Global

Resolved:

Our Paris region had availability issues from certain networks. The issue was coming from one of our network transit provider and started around 22:40 UTC+2. We stopped the peering session with our transit provider at 23:50 UTC+2 and the situation is now back to normal.

Traffic incoming or outgoing through this transit provider might have been lost or had increased latencies during this incident.

We continue to monitor the situation.

Updates

Watching

No more impact was detected during the night.

Our transit provider fixed the issue around 2:00 UTC+2. We added them back to our production transit pool at 10:34 UTC+2 and are monitoring the results.

Affected Components

Infrastructure
Operational