Free MongoDB cluster on PAR unreachable

(All times in UTC)

16:30 we started seeing alerts about high load on the primary node. 17:00 we started getting report about the cluster being unreachable. 18:00 after checking the cluster, we decided to restart the primary node.

Data may have been lost as the node was not writing / replicating correctly. We are still waiting for the primary node to restart. The secondary does not seem to elect itself as primary.

19:30 the secondary finally got promoted as primary. We are blocking users with unfair use of the cluster. 22:45 we detect that the node we restarted failed to get back in the cluster. We decide to remove it entirely and re-create that node from scratch. 2023-03-13 10:00 the node has fully reached the "SECONDARY" state. We put it back into production.

Measures have been taken to prevent future unfair use from users.