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Mongodb shared cluster unavailable for 15 minutes

Fixed · MongoDB shared cluster · Global

Resolved:

The MongoDB shared cluster lost its primary node at 12:45 UTC. The primary role should have been transfered to another node, but depending on your client configuration, you might not have automatically reconnected. The node's system was unresponsive and we had to forcefully reboot it. Update 13:01: Everything is back to normal. Applications may have to be redeployed.

Updates

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Affected Components

MongoDB shared cluster
Operational