[GRAHDS] Region unreachable
Resolved:
The GRAHDS region is currently unreachable. This seems to be a problem in OVHcloud network as we can't reach it from the public internet or from other OVHcloud regions.
Updates
This incident also impacts the Cellar service hosted in the "north" region since it is replicated between RBXHDS and GRAHDS datacenters. Some objects might still be served if enough replicas are available on the RBXHDS region. No data loss is to be expected but timeouts or errors are expected for objects whose had two replicas (out of three) on the GRAHDS region.
We still can't reach the GRAHDS region and the following maintenance on OVH's side might be the culprit: https://network.status-ovhcloud.com/incidents/myfn82jp00k5
There is now a status on their side on the Public Cloud services. While we do not use Public Cloud, other services seem to be impacted. They are working on it: https://public-cloud.status-ovhcloud.com/incidents/wnjcmhtl1ffz
An incident has now been opened on the bare metal services while we seem to recover network access to the region: https://bare-metal-servers.status-ovhcloud.com/incidents/sz6lj2zq7bd4
We have recovered access to the region and services are also recovering. We are making sure everything is now operational again while we wait for an end of incident on the previously linked status pages.
Everything has recovered on our end. We keep this incident under watching status until OVHcloud notifies us that everything is back to normal on their side. Please reach to our support team if you continue to experience any issue related to this incident.
The incident is now over.