https://clevercloudstatus-com-pprd.corp.clever.cloud2026-04-23T19:45:26+00:00https://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ed90572a-87ba-4d55-8719-604ee2275d41#update-2042026-04-17T13:56:37+00:00

During a maintenance restart of our reverse proxies, a manipulation error restarted too many of them too quickly, so that none of them were able to handle requests during a brief period of time The issue cascaded on some of them, requiring a additional restart to recover

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/ed90572a-87ba-4d55-8719-604ee2275d412026-04-17T13:39:07+00:00

We detected and confirmed an incident that caused a temporary outage affecting websites hosted on our infrastructure. Observed downtime ranged from a few seconds to approximately 3 minutes depending on the service. All sites are back online and operating normally.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d3720aa9-66db-4b38-9bfe-9f41ccc306312026-04-17T13:00:00+00:00

MateriaKV will be upgraded with a newer version requiring to take action on customers databases. Database are expected to be disturbed for a few second during this operation, with no data loss.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/1bf12f49-3285-453b-887d-a71ffe45068c#update-2032026-04-17T10:21:46+00:00

We have updated our load balancers with a newer versions that fix a few bugs and fix CVEs as well. We are watching the deployment status. However everything is green.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/1bf12f49-3285-453b-887d-a71ffe45068c#update-2022026-04-16T07:10:48+00:00

We have updated our load balancers with a newer versions that fix a few bugs and fix CVEs as well. We are watching the deployment status. However everything is green.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/37ecf97b-e281-4616-890b-a415ed6a79412026-04-15T20:00:00+00:00

We experienced a minor outage of an underlying system of our deployment stack. Some deployments may have failed between 2026-04-15 20:00:00 UTC and 2026-04-16 06:30:00 UTC, especially if you started many of them at the same time

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/4489d358-953e-4a7b-ac1c-9411d39dde4f2026-04-07T10:00:00+00:00

Due to a programed maintenance on a critical database, Clever Cloud APIs will undergo disruption for a few minutes. For the duration of the maintenance, expect: - Delayed deployments - Inability to create organsiations, applications and services Planned duration : 30 minutes maximum Edit: Maintenance is complete. Total time of API unvailability: 5 minutes

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/1ea8557a-a803-4536-baba-9aa09cb2b8b6#update-2012026-04-04T05:00:12+00:00

The situation is now stable, with most traffic back to normal. We are still monitoring.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/1ea8557a-a803-4536-baba-9aa09cb2b8b62026-04-04T04:49:28+00:00

One of our network service providers is currently experiencing an outage, which may result in intermittent interruptions and performance degradation.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/971e6e22-0238-488c-8e46-865a8e0de374#update-2002026-04-02T22:55:49+00:00

Deployments are operational again. The team remains on standby to ensure everything is running smoothly.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/971e6e22-0238-488c-8e46-865a8e0de374#update-1992026-04-02T22:31:24+00:00

The issue has been identified, and the team is working as quickly as possible to restore new deployments.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/971e6e22-0238-488c-8e46-865a8e0de3742026-04-02T21:15:00+00:00

We are currently experiencing an incident affecting new deployments. Applications and services already running in production are not impacted and remain fully operational. Our technical teams are actively investigating the issue and working to restore normal operations as quickly as possible. We will keep you informed of any updates.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/b6a8084f-f9c1-4276-980d-960b040813cb2026-04-02T17:00:00+00:00

We are currently experiencing errors over metrics panel on the console only. 17:32 UTC: Fix has been applied to API serving metrics, console metrics are back to normal

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/1ab6f0c4-9944-45a1-a45f-7444f9930a82#update-1982026-03-29T09:40:30+00:00

All services are fully operational again. The incident is over.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/1ab6f0c4-9944-45a1-a45f-7444f9930a82#update-1972026-03-29T09:20:14+00:00

The hypervisor is available again. We are making sure all services have been correctly restarted.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/1ab6f0c4-9944-45a1-a45f-7444f9930a822026-03-29T08:22:00+00:00

An hypervisor is unreachable on the RBX region. We are investigating. Add-ons running on this hypervisor are currently unreachable.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/a1d3ad87-b56c-4ae3-a88f-e185c5f1e2f82026-03-26T13:21:00+00:00

We are currently experiencing latency on requests from the Console. We are investigating the issue. 13:25 UTC: Requests latencies are back to normal

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/58f6d266-e17c-4290-9024-d3125ce77a73#update-1962026-03-26T11:59:43+00:00

Our infrastructure provider has confirmed the issue originated on their side and has since been resolved. No further impact has been observed since 10:55 UTC+1, and all services in the Gouv region remain fully operational. This incident is now closed.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/710975b8-a9ae-4305-a31a-26cc6a91d37b#update-1952026-03-26T10:18:37+00:00

Our transit provider has confirmed the issue originated on their side and has since been resolved. We are awaiting a detailed post-mortem report from them. No further impact has been observed since recovery at 00:50 UTC, and this incident is now closed.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/58f6d266-e17c-4290-9024-d3125ce77a73#update-1942026-03-26T10:04:27+00:00

All databases in the Gouv region are back online and fully operational. We will continue to monitor to ensure full stability. Some apps may need a restart to allow proper reconnections. We apologize for the inconvenience and thank you for your patience.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/58f6d266-e17c-4290-9024-d3125ce77a73#update-1932026-03-26T09:58:27+00:00

We are seeing signs of recovery for the Gouv region. Access is gradually being restored. We continue to monitor the situation closely and will provide a final update once full service is confirmed.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/58f6d266-e17c-4290-9024-d3125ce77a73#update-1922026-03-26T09:41:50+00:00

We are working with our infrastructure provider to investigate a network issue affecting access to the Gouv region. Our teams remain engaged and will provide a further update as the investigation progresses.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/58f6d266-e17c-4290-9024-d3125ce77a732026-03-26T09:23:00+00:00

We are currently investigating an issue affecting access to the Gouv region. Our engineering team has been engaged and is actively working to identify the root cause. Further updates will be provided as the investigation progresses.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/15814547-373c-4fea-b6ab-bf7f2acc2e57#update-1912026-03-26T03:31:57+00:00

The hypervisor is back online and all services were rebooted as of 03:16 UTC. The incident is now over.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/15814547-373c-4fea-b6ab-bf7f2acc2e572026-03-26T02:48:00+00:00

An hypervisor is unreachable on the Paris region. We are working to bring it back up. Add-ons on it are currently unreachable.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/710975b8-a9ae-4305-a31a-26cc6a91d37b#update-1902026-03-26T01:06:59+00:00

One of our transit providers seem to have experienced an issue, some trafic wasn't correctly routed to the region, depending on its source or destination. The issue seems to have started around 00:40 UTC and recovery at 00:50 UTC. Since then, all services are fully operational. During that time, trafic incoming and outgoing to services of the Paris region was impacted depending on the network path it took. We continue to watch the situation and double check with our provider to make sure the issue came from their side.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/710975b8-a9ae-4305-a31a-26cc6a91d37b2026-03-26T00:40:00+00:00

We are investigating a network disruption to access the Paris region and services hosted on it.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/93f9fe98-bcc2-42fd-bb7b-b09af593ac48#update-1892026-03-19T21:41:51+00:00

The incident is now closed. All our services have returned to normal and are fully operational. Our teams remain vigilant to ensure continued system stability.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/93f9fe98-bcc2-42fd-bb7b-b09af593ac48#update-1882026-03-19T18:08:38+00:00

The major impact of the incident has passed. Services are being restored progressively, while our engineering teams continue to work on bringing all remaining services back to full operational status. We will keep you updated.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/93f9fe98-bcc2-42fd-bb7b-b09af593ac48#update-1872026-03-19T17:31:41+00:00

Most services have been restored. Our team is currently working on reinstating the deployment stack. We will provide a further update once the situation is fully resolved.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/93f9fe98-bcc2-42fd-bb7b-b09af593ac482026-03-19T16:03:51+00:00

We are currently experiencing issues on components on the infrastructure. We are investigating the issue.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/incidents/39ae84cc-a188-4f2f-a24b-d6d10e743933#update-1862026-03-19T14:11:15+00:00

The connectivity issues affecting the SSH gateway have been resolved. All services are now operating normally. We apologize for any inconvenience this may have caused.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/bccfe8d3-19ab-4d11-bd64-c87cef306e862026-03-16T21:30:00+00:00

A maintenance will happen the FRS server in region RBX. Deployments and fs-bucket may be unavailable in this region during the maintenance.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/1e81ed2e-49ce-4531-b664-821fbf40edbd2026-03-13T09:00:00+00:00

We will perform an update on an underlying system of our deployment stack We may experience minor performance issues throughout this update with no service interruption expected [12:30 CET] Maintenance still ongoing, some temporary errors have been observed. We continue to monitor the situation while handling this update

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d7e2d026-c861-4f67-951b-a60a2fb218242026-03-10T12:00:00+00:00

We will perform a series of update on an underlying system linked to the SSH Gateway The service should still be available with small periods of unavailability throughout the updates

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/48bebf5c-4af9-474d-9b68-c2803bcdce7c2026-02-09T10:00:00+00:00

In order to improve our token generation system for metrics, we're currently leading a maintenance of most customers applications. This maintenance is not expected to lose any data or create any lag at ingestion.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/bf39ef36-dfa7-44a1-9c3e-aa0fea749a712026-01-12T21:00:00+00:00

We will be performing scheduled maintenance on core network routers in our Paris region. ### Expected Impact **No service disruption is expected.** The affected equipment will be decommissioned prior to the maintenance window, and network redundancy will remain fully operational throughout the process. This maintenance is part of a series of planned updates to our network infrastructure. Additional maintenance windows will be scheduled throughout the coming weeks. We encourage you to monitor this status page for upcoming announcements. EDIT 2026-01-12 21:00 UTC: The maintenance is starting. EDIT 2026-01-12 21:45 UTC: The maintenance has been successfully completed. The equipment is back online. We are now entering the monitoring phase. EDIT 2026-01-12 23:55 UTC: Nothing has come up, the maintenance is now over.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/3bf6e848-e503-4251-84fe-06aa722d0c432026-01-07T13:00:00+00:00

We will be performing scheduled infrastructure updates on wsw region components including load balancers, FS Buckets hosts, DNS servers, and hypervisors. **Expected Impact** No service interruption is anticipated. However, brief disturbances may occur during the update window. If disturbances exceed normal thresholds, an incident will be raised and communicated immediately. **Affected components** - Load Balancers - FS Buckets Storage Hosts - DNS Servers - Hypervisors No action required from users

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/55cf5680-ae58-4a15-a482-6a581f8ad4092025-12-30T21:00:00+00:00

We will be enabling RPKI Route Origin Authorization (ROA) signing for our IPv4 prefixes. This security improvement cryptographically validates that Clever Cloud is the legitimate origin of our BGP announcements. No impact expected. No action required from customers. EDIT 21:02 UTC: The maintenance is starting. EDIT 21:56 UTC: The RPKI ROA objects have been created and are propagating. No issue so far. EDIT 22:15 UTC: The records have propagated, we will continue monitoring the situation but the maintenance is now over.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/9e448860-fdb0-4801-8a55-37cc0d2951822025-12-29T21:00:00+00:00

We will be enabling RPKI Route Origin Authorization (ROA) signing for our IPv6 prefixes tonight. IPv4 prefixes will follow tomorrow at the same time if the operation is successful. This security improvement cryptographically validates that Clever Cloud is the legitimate origin of our BGP announcements. No impact expected. No action required from customers. EDIT 21:07 UTC: The maintenance is starting. EDIT 21:54 UTC: The RPKI ROA objects have been created and are propagating. No issue so far. EDIT 22:04 UTC: The records have propagated, we will continue monitoring the situation but the maintenance is now over.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/44737ad9-1438-4aae-b01c-1f5aab36f6c32025-10-15T16:00:00+00:00

Add-on migration of MySQL plan XXS_SMALL space We are migrating some of the add-ons, using those plans, to improve their performances 3/3

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/561279ba-8191-4688-a988-7f1bac04e1c02025-10-15T10:00:00+00:00

Add-on migration of MySQL plan XXS_SMALL space We are migrating some of the add-ons, using those plans, to improve their performances 2/3

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d3428622-aa7b-4001-bc9e-026a3824c2fe2025-10-15T07:00:00+00:00

MateriaKV Paris zone will be upgraded to a newer version with breaking changes requiring customer databases migration, which will lead to a downtime expected to below 5 minutes. This is an exceptional event which should not happen again in the future.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/b185fb97-4a4c-4526-80e8-bdcd687293282025-10-10T15:00:00+00:00

Add-on migration of MySQL plan XXS_SMALL space We are migrating some of the add-ons, using those plans, to improve their performances

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/c6b77868-e5e7-451d-9fc6-5e4f35e528102025-09-16T13:00:00+00:00

We will proceed to a migration of the message queue cluster used currently for applications and migrate it to another cluster. No downtime, or disruption expected during this maintenance.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/d2ba2740-0628-480e-b737-a10a08e87a532025-09-03T16:00:00+00:00

The underlying storage layer of our telemetry system (cluster warp10-c2) will be upgraded to a newer version. Metrics lag are expected (lower than 5 minutes), no loss of data or inability to read metrics are expected.

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/cc87eb86-74ec-4155-981b-5f22e55be0952025-08-06T07:30:00+00:00

We will restart part of our deployment stack to update a certificate Deployments will be unavailable for a short period

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/cea8fd6c-7fc0-4cba-80c7-3de70161ede82025-08-04T20:00:00+00:00

We will need to restart the virtual machines hosting our FS bucket add-ons for a security update We expect a minute of unavailability partially mitigated by the read-only cache on your applications This time slot is for the Warsaw and Roubaix zones

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/0150b860-0896-4624-a160-711ec8fe0a3e2025-07-10T06:00:00+00:00

We will need to restart the virtual machines hosting our FS bucket add-ons for a security update We expect a minute of unavailability partially mitigated by the read-only cache on your applications This time slot is for the Montreal zone

Clever Cloud Statushttps://clevercloudstatus-com-pprd.corp.clever.cloud/schedules/15cc001c-0afa-495f-b631-1c6bb86ee0d82025-07-09T20:00:00+00:00

We will need to restart the virtual machines hosting our FS bucket add-ons for a security update We expect a minute of unavailability partially mitigated by the read-only cache on your applications This time slot is for the Warsaw, Middle East and all of France’s zones EDIT 22:05 CEST: Maintenance is starting. EDIT 22:40 CEST: The maintenance is now over, all FSBucket servers were restarted.

Clever Cloud Status